Help to login

Login with the Esprit Friends Card

If you are already a member, please enter your 10-digit Esprit Friends Card number (or email address you registered with) and your personal password. For your first login, your password is initially the same as your date of birth. Please note the format: DDMMYYYY.

It usually takes 1-2 working days to activate your membership account after you have registered online. Your first purchase must be matched to your online registration before you can login for the first time. You can then login to Esprit Friends to check your e-points balance, change your password or update your personal details.

To change your password, please go to 'change my password' under 'my account'. Enter your old password once and your new password twice and then click on 'save'.

Forgotten your password? Simply send an e-mail to our Esprit Friends Service team at You can also call Esprit Friends Service directly on the following service numbers:

Tel (for Australia): 026 189 00 11 *
Tel (for New Zealand): 04 888 1002 *

* Charges apply from landlines in Australia and New Zealand, calls from mobile phones will vary. Please contact your local network provider for further information. The Esprit Friends Hotline is accessible Monday to Friday (except official holidays) during the period from 9:00AM to 5:00PM (AEST).