Help to log-in

Log-in with the Esprit Friends Card

For your first login, your password is initially the same as your date of birth. Please note the format: DDMMYYYY.

It usually takes 1-2 working days to activate your membership account after you have registered online. Your first purchase must be matched to your online registration before you can log in for the first time. You can then log in to Esprit Friends to check your e-points balance, change your password or update your personal details.

To change your password, please go to 'change my password' under 'my account'. Enter your old password once and your new password twice and then click on 'save'.

Forgotten your password? Simply send an e-mail to our Esprit Friends Service team at service@esprit-friends.com. You can also call Esprit Friends Service directly on the following service numbers:

tel (australia): 0011 800 00 ESPRIT (= 0011 800 00 377748) 1
tel (europe): 00800 00 ESPRIT (= 00800 00 377748) 2
tel (new zealand): 00800 00 ESPRIT (= 00800 00 377748) 3
fax (only for europe): 00800 22 377748 4

1 Toll free from landlines of Australia. Calls from mobile phones may vary according to network provider. Accessible Monday to Friday (except official holidays) during the period from 8 to 22 (AEST).
2 Toll free from landlines of European countries, which take part in the Esprit Friends programme. Calls from mobile phones may vary according to network provider. Available: Mon-Fri 8 - 22 , Sat 8 - 22 (CET/ CEST, except official holidays).
3 Toll free from landlines of New Zealand. Calls from mobile phones may vary according to network provider. Accessible Monday to Friday (except official holidays) during the period from 8 to 22 (AEST).
4 Fax toll: please contact your local net provider.


Thank you. Please confirm your registration by clicking on the link in the e-mail that you will receive shortly.

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